4-Hour Maximum Response Time

Synergis Helpdesk Services and Support Plans provide technical support critical to the success of your organization by keeping your system and software running efficiently.  Certified Helpdesk Technicians act as an extension of your technical team, offering personalized service and quick responses.

Different Helpdesk Support Plans are available depending on the size of your organization and the software you use, so you get customized support for what you need.

Why Synergis Helpdesk?

The certified technicians on the Synergis Helpdesk Team provide invaluable support for everyday technical issues that may arise with your software.  Synergis Helpdesk Support ensures downtime is minimized by offering dedicated technical resources with a 4-hour maximum response time from when you log your support ticket.

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Contact Synergis Helpdesk Support

Contact Synergis Helpdesk Support

There are multiple ways to submit your support requests:

Phone: 800-836-5440
Telephone support is available between the hours of 9:00 am and 5:00 pm EST on business days, but requests can be submitted anytime.

Email:
support@synergis.com

Self-service portal:
https://salesforce.synergis.com/selfserviceportal

Remote Log-In:

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What our Clients are Saying

“Always a pleasure talking to Synergis customer support, top notch support.”

Arthur Taschler, LB&W Engineering, Inc.
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