Dedicated to Your Success

Synergis Customer Success Packages are designed to provide your organization with the perfect level of support. With a range of packages available, there is an option for every organization. Synergis Customer Success packages offer more than just technical assistance – with additional benefits and time-saving solutions included, providing a smarter, more efficient way of working.

  • Installation & licensing support
  • Discounted admission to Synergis University
  • Dedicated Customer Support Specialist
  • Access to Synergis experts, on-demand

Why Choose Synergis for Your Support Partner?

The certified technicians on the Synergis Helpdesk Team provide invaluable support for everyday technical issues that may arise with your software.

Synergis Helpdesk Support ensures downtime is minimized by offering dedicated, local technical resources with a 4-hour maximum response time from when you log your support ticket.

The Right Level of Support

All of our customers automatically receive Bronze level support – but for organizations looking for additional levels of support and functionality, we have three additional options. Success Packages are designed to not only include technical support, but also additional access to tools and resources to help you get your work done faster and more accurately. Learn more.

The Right Level of Support
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Contact Synergis Helpdesk Support

Contact Synergis Helpdesk Support

If you already have a Support Contract in place you can access the self-service portal by clicking the button below.

To purchase ‘per-incident’ support please call us!

Phone: (800) 836-5440
9:00 am to 5:00 pm EST, business days

You can also email your support request:

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What our Clients are Saying

“Always a pleasure talking to Synergis customer support, top notch support.”

Arthur Taschler, LB&W Engineering, Inc.
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Ready to Get Ahead? We Can Help!

Contact Us