September 2019 Scheduled Down Time for Maintenance

Autodesk Account
September 4, 2019

Issue: Autodesk software and services requiring sign in (or identity-based access) will be unavailable beginning at 8:30 pm PDT on Friday, September 20, until 3:30 am GMT, Saturday, September 21). Solution: To continue to improve the resiliency and scalability of our products, Autodesk will perform a maintenance update, which will result in some services being […]

AutoCAD & AutoCAD Vertical Product Combo Security Update

Autodesk Account
August 13, 2019

Posted by Mark Lancaster – Synergis Helpdesk Technical & Autodesk Expert Elite On August 8, 2019, Autodesk released a combo security update for the following 2017-2019 products: Autodesk Advance Steel Autodesk AutoCAD Autodesk AutoCAD Architecture Autodesk AutoCAD Electrical Autodesk AutoCAD Map 3D Autodesk AutoCAD Mechanical Autodesk AutoCAD MEP Autodesk AutoCAD P&ID Autodesk AutoCAD Plant 3D […]

Autodesk Account Reporting – Seat Usages

Autodesk Account
August 2, 2019

Posted by Mark Lancaster – Synergis Helpdesk Technical & Autodesk Expert Elite On or around July 15, Autodesk began updating your Autodesk Account to include a new reporting tool to allow your assigned subscription administrator to report on seat usage associated to your single-user subscription based products.  This reporting tool gives you insight into when […]

ACTION ALERT: Update Your Autodesk TLS to 1.2 BEFORE 8/3/19

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August 2, 2019

UPDATED We have produced a short YouTube video by Darin Green, to more clearly explain what these changes are and who will be affected.  That video can be viewed here. Please note, not ALL customers are affected by this TLS update.  Please read this blog in its entirety and click the links to see EXACTLY […]

Autodesk Licensing Mechanism

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July 24, 2019

Posted by Mark Lancaster – Synergis Helpdesk Technical & Autodesk Expert Elite Updated 9/24/19 – You can find the Autodesk Licensing Mechanism tool by clicking here. Updated 8/14/19 – Yesterday, August 13, 2019, Autodesk released yet another update (version 9.2.2.2501) to the 2020 product line licensing mechanism.  This update can be found in your Autodesk […]

Updating Your Network License File

Building
November 1, 2018

Posted on November 1, 2018 by Synergis Helpdesk Technician, Mark Lancaster Autodesk Email Clarification When your multi-user subscription is renewed and you manage your Autodesk account/subscription, most likely you have seen an email like this from Autodesk:

Take a look at what we shared at Synergis University 2018

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June 21, 2018

As we look back on last month’s Synergis University 2018, our 13th annual learning event, we are so very grateful to have the opportunity to spend the day with over 200 of our long-time valued customers, our partners at Autodesk, Leica, and Cimquest. This year’s event featured special guest speakers Ralph Schoch from Victaulic, Rob […]

Synergis University: An Entire Day Dedicated to Helping you Stay Ahead.

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January 25, 2018

Synergis University is the region’s largest Autodesk Learning Event and our chance to bring customers together with the Synergis team, Autodesk product team members, and other industry experts so we can help you get ahead, and stay ahead with Autodesk Solutions. The day will feature sessions to learn about industry best practices, new features, and […]

We’ll be at Autodesk University 2017, will you?

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August 30, 2017

Insight. Innovation. Inspiration. Get it all at AU Las Vegas 2017. Synergis is proud to be an official Reseller Sponsor at Autodesk University 2017. Join us to discover the best ways to work, what the future holds, and how to stay competitive. Learn from industry experts with in-depth tutorials, hands-on labs, and lively discussions. Explore […]

Webcast Recording: Getting up and running with Subscription

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August 2, 2017

If you weren’t able to join us for our Getting up and running with Subscription webcast, view the recording now.  Questions? Connect with us.