Tons of Free Learning Opportunities at Synergis

Announcement
July 30, 2020

As we move into the second half of summer, we wanted to remind you all that Synergis holds a ton of live, educational webinars each month.  Maybe you’ve sat in on one previously, or maybe you didn’t know we have these free educational events.  In either case, take a look at what we have on […]

Mac OS Upgrade Required Before August 14, 2020

Announcement
July 22, 2020

From Autodesk – to learn more, please visit the Autodesk Knowledge Network by clicking here. Issue: To align with industry best practices for security and data integrity, Autodesk will move to Transport Layer Security (TLS) 1.2 and will stop supporting TLS 1.0 and TLS 1.1. With this change, 2020 and 2021 Autodesk Mac products running […]

Working From Home with Autodesk – VPN

Autodesk Account
March 19, 2020

As more of you will be working from home in the coming days and weeks, you may need to VPN back into your company’s network infrastructure and are having difficulty obtaining a network license file for your Autodesk products. In some cases, when working remotely or working from your home, you may need to add […]

Working from Home Using Your Autodesk Products

Autodesk Account
March 17, 2020

As the impact of coronavirus (COVID-19) increases, many companies are asking their employees to work from home.  There are different scenarios or approaches that can be taken to accomplish this.  Although our Synergis Help Desk team is here to guide you through this transition. We also wanted you to fully understand the options that are […]

AU 2019 Autodesk Account Interface

Autodesk Account
January 14, 2020

By Mark Lancaster Hard to believe we’re on to 2020, and soon will be looking ahead to the next Autodesk University – but I wanted to take a moment to look back at AU2019, where I was honored to be one of the presenters in the AU Community Zone/Hub Theater. My presentation was focused around […]

Some Christmas Fun with Inventor

Manufacturing
December 23, 2019

By Jim Swain, Applications Consultant With tomorrow being Christmas Eve, we wanted to share a few fun videos from Inventor.  Have you ever made your own Christmas tree in Inventor?  Check out these cool tips that could easily apply to any type of design! First, let’s design a “Moravian Star” for the top of our […]

Helpdesk Holiday Hours

Building
December 13, 2019

As we approach the end of 2019 we would like to take a moment to thank all of you for helping to make our blog so successful. We would also like to make you aware of our Helpdesk support hours over the holidays. To summarize, Synergis Helpdesk will be closed on Christmas Day (Dec. 25, […]

Security Advisory – Autodesk Desktop Application

Autodesk Account
December 5, 2019

By Mark Lancaster, Synergis Helpdesk Technician At the end of November, Autodesk issued a security advisory for their Autodesk Desktop Application –“Under certain conditions, an attacker may trick a user into downloading a malicious DLL file into the working directory of Autodesk Desktop Application (ADA). The malicious DLL file may then leverage a DLL preloading […]

Important Message for AutoCAD 2020 Vault Users

Autodesk Account
November 12, 2019

By Mark Lancaster, Synergis Helpdesk Technician If you are using AutoCAD 2020 AND Autodesk Vault, this message may pertain to you. On November 7th, Autodesk released a software update (2020.1.1) for the AutoCAD 2020 product.  If you are ALSO using Autodesk Vault (2020) with your AutoCAD 2020 – please hold off on applying the 2020.1.1 […]

Windows 10 Update (1903) & Inventor Content Center

Factory
October 15, 2019

Posted by Mark Lancaster Although this Windows update (KB4517389) is not a crucial impact in the operations of Inventor Content Center, we still wanted to share with you what happens to Inventor Content Center when this given Windows update is applied.   After the update, content center category thumbnails are no longer present.   Prior to […]