ACTION ALERT: Update Your Autodesk TLS to 1.2 BEFORE 8/3/19

Building
August 2, 2019

UPDATED We have produced a short YouTube video by Darin Green, to more clearly explain what these changes are and who will be affected.  That video can be viewed here. Please note, not ALL customers are affected by this TLS update.  Please read this blog in its entirety and click the links to see EXACTLY […]

Autodesk Licensing Mechanism

Building
July 24, 2019

Posted by Mark Lancaster – Synergis Helpdesk Technical & Autodesk Expert Elite Updated 9/24/19 – You can find the Autodesk Licensing Mechanism tool by clicking here. Updated 8/14/19 – Yesterday, August 13, 2019, Autodesk released yet another update (version 9.2.2.2501) to the 2020 product line licensing mechanism.  This update can be found in your Autodesk […]

Synergis Video Series – Autodesk Account

Announcement
June 19, 2019

7/23/19 – ALL video links have now been updated below.  Thanks for watching! 7/12/19 – the 3rd video of our series has now been posted. 7/10/19 Update – the first two videos of the series have now been posted to YouTube.  Links included below.  As more videos are released we will keep updating this post […]

4K Resolution in Autodesk Products

Building
June 19, 2019

By Darin Green Recently, a large number of Autodesk users have experienced display issues with their Autodesk applications when viewing on a high-resolution display monitor. High resolution monitors can cause many applications to look a little funny or even prevent users from being able to select certain buttons and other controls due to the scaling […]

AU Class Voting is Open!

Announcement
June 6, 2019

It’s time to vote on the classes that YOU want to see held at Autodesk University (AU) this year!  The Application Consultants at Synergis have submitted some great course topics to present at AU.  If you want to see any of these classes, do us a favor and go vote! Here is the Autodesk site […]

Updating Your Network License File

Building
November 1, 2018

Posted on November 1, 2018 by Synergis Helpdesk Technician, Mark Lancaster Autodesk Email Clarification When your multi-user subscription is renewed and you manage your Autodesk account/subscription, most likely you have seen an email like this from Autodesk:

Single-User License – Losing your license when disconnected from the Internet?

Building
July 31, 2018

Losing your license when disconnected from the internet can happen for multiple reasons. To help prevent this, here are a few things to consider before leaving the office. Solution #1: Users not being an administrator on their machines, and/or not having full access to the following locations. C:\ProgramData\Autodesk C:\ProgramData\FLEXnet C:\Program Files\Autodesk C:\Program Files\Common Files\Autodesk Shared […]

Take a look at what we shared at Synergis University 2018

Building
June 21, 2018

As we look back on last month’s Synergis University 2018, our 13th annual learning event, we are so very grateful to have the opportunity to spend the day with over 200 of our long-time valued customers, our partners at Autodesk, Leica, and Cimquest. This year’s event featured special guest speakers Ralph Schoch from Victaulic, Rob […]

DWG files created in AutoCAD 2018 & 2019 are unable to be saved in previous versions of AutoCAD

Building
April 30, 2018

Posted on April 30, 2018 by Synergis Product Support Manager, Darin Green ISSUE: With the release of the 2018 file format, users in previous versions (2017, 2016, etc.) are not able save their work even after saving the file down to an earlier file format like 2013.   REASON: When files are opened and saved […]

Synergis University: An Entire Day Dedicated to Helping you Stay Ahead.

Building
January 25, 2018

Synergis University is the region’s largest Autodesk Learning Event and our chance to bring customers together with the Synergis team, Autodesk product team members, and other industry experts so we can help you get ahead, and stay ahead with Autodesk Solutions. The day will feature sessions to learn about industry best practices, new features, and […]