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AU 2019 Autodesk Account Interface
Autodesk Account
January 14, 2020
By Mark Lancaster Hard to believe we’re on to 2020, and soon will be looking ahead to the next Autodesk University – but I wanted to take a moment to look back at AU2019, where I was honored to be one of the presenters in the AU Community Zone/Hub Theater. My presentation was focused around […]
Happy Holidays from Synergis Engineering Design Solutions
Announcement
December 24, 2019
We wanted to take a quick moment to wish all of our customers, partners, and followers a very Merry Christmas and a Happy New Year! No matter what you celebrate or where you are from, we wish you all a very joyous holiday season and look forward to sharing with you all the exciting things […]
Getting the Most from AutoCAD Block Attributes
Building
December 20, 2019
By Jim Swain, Applications Consultant Are you getting the most from your AutoCAD Block attributes? Do you know how to extract that data and manipulate it? If not, check out these two instructional videos to help you with this topic. Using the AutoCAD Block Attribute Data Extraction Tool Data extraction can be used to mine […]
Helpdesk Holiday Hours
Building
December 13, 2019
As we approach the end of 2019 we would like to take a moment to thank all of you for helping to make our blog so successful. We would also like to make you aware of our Helpdesk support hours over the holidays. To summarize, Synergis Helpdesk will be closed on Christmas Day (Dec. 25, […]
Security Advisory – Autodesk Desktop Application
Autodesk Account
December 5, 2019
By Mark Lancaster, Synergis Helpdesk Technician At the end of November, Autodesk issued a security advisory for their Autodesk Desktop Application –“Under certain conditions, an attacker may trick a user into downloading a malicious DLL file into the working directory of Autodesk Desktop Application (ADA). The malicious DLL file may then leverage a DLL preloading […]
New & Improved Autodesk 2020 Licensing Mechanism
Autodesk Account
November 14, 2019
By Mark Lancaster, Synergis Helpdesk Technician Update (11/15/19) – There’s been a lot of discussion on the forums about this issue so we wanted to provide a bit of clarification. If you’re updating the 2020 licensing mechanism through the Autodesk Desktop App you may not realize there’s a prerequisite for the Microsoft C++ 2017 Redistributable. […]
Important Message for AutoCAD 2020 Vault Users
Autodesk Account
November 12, 2019
By Mark Lancaster, Synergis Helpdesk Technician If you are using AutoCAD 2020 AND Autodesk Vault, this message may pertain to you. On November 7th, Autodesk released a software update (2020.1.1) for the AutoCAD 2020 product. If you are ALSO using Autodesk Vault (2020) with your AutoCAD 2020 – please hold off on applying the 2020.1.1 […]
September 2019 Scheduled Down Time for Maintenance
Autodesk Account
September 4, 2019
Issue: Autodesk software and services requiring sign in (or identity-based access) will be unavailable beginning at 8:30 pm PDT on Friday, September 20, until 3:30 am GMT, Saturday, September 21). Solution: To continue to improve the resiliency and scalability of our products, Autodesk will perform a maintenance update, which will result in some services being […]
AutoCAD & AutoCAD Vertical Product Combo Security Update
Autodesk Account
August 13, 2019
Posted by Mark Lancaster – Synergis Helpdesk Technical & Autodesk Expert Elite On August 8, 2019, Autodesk released a combo security update for the following 2017-2019 products: Autodesk Advance Steel Autodesk AutoCAD Autodesk AutoCAD Architecture Autodesk AutoCAD Electrical Autodesk AutoCAD Map 3D Autodesk AutoCAD Mechanical Autodesk AutoCAD MEP Autodesk AutoCAD P&ID Autodesk AutoCAD Plant 3D […]
Autodesk Account Reporting – Seat Usages
Autodesk Account
August 2, 2019
Posted by Mark Lancaster – Synergis Helpdesk Technical & Autodesk Expert Elite On or around July 15, Autodesk began updating your Autodesk Account to include a new reporting tool to allow your assigned subscription administrator to report on seat usage associated to your single-user subscription based products. This reporting tool gives you insight into when […]