“Un-Boxing” Inventor 2021

Education
March 31, 2020

Product un-boxing has been a fad on YouTube for a while now, so today, I’ll be un-boxing Autodesk Inventor 2021 and sharing What’s New for this release.  Granted there’s no physical box for me to open and reveal what’s inside, but there’s plenty of new features and enhancements for 2021 for me to unpack. General […]

Working From Home with Autodesk – VPN

Autodesk Account
March 19, 2020

As more of you will be working from home in the coming days and weeks, you may need to VPN back into your company’s network infrastructure and are having difficulty obtaining a network license file for your Autodesk products. In some cases, when working remotely or working from your home, you may need to add […]

Working from Home Using Your Autodesk Products

Autodesk Account
March 17, 2020

As the impact of coronavirus (COVID-19) increases, many companies are asking their employees to work from home.  There are different scenarios or approaches that can be taken to accomplish this.  Although our Synergis Help Desk team is here to guide you through this transition. We also wanted you to fully understand the options that are […]

AU 2019 Autodesk Account Interface

Autodesk Account
January 14, 2020

By Mark Lancaster Hard to believe we’re on to 2020, and soon will be looking ahead to the next Autodesk University – but I wanted to take a moment to look back at AU2019, where I was honored to be one of the presenters in the AU Community Zone/Hub Theater. My presentation was focused around […]

Some Christmas Fun with Inventor

Manufacturing
December 23, 2019

By Jim Swain, Applications Consultant With tomorrow being Christmas Eve, we wanted to share a few fun videos from Inventor.  Have you ever made your own Christmas tree in Inventor?  Check out these cool tips that could easily apply to any type of design! First, let’s design a “Moravian Star” for the top of our […]

Getting the Most from AutoCAD Block Attributes

Building
December 20, 2019

By Jim Swain, Applications Consultant Are you getting the most from your AutoCAD Block attributes?  Do you know how to extract that data and manipulate it?  If not, check out these two instructional videos to help you with this topic. Using the AutoCAD Block Attribute Data Extraction Tool Data extraction can be used to mine […]

Helpdesk Holiday Hours

Building
December 13, 2019

As we approach the end of 2019 we would like to take a moment to thank all of you for helping to make our blog so successful. We would also like to make you aware of our Helpdesk support hours over the holidays. To summarize, Synergis Helpdesk will be closed on Christmas Day (Dec. 25, […]

Security Advisory – Autodesk Desktop Application

Autodesk Account
December 5, 2019

By Mark Lancaster, Synergis Helpdesk Technician At the end of November, Autodesk issued a security advisory for their Autodesk Desktop Application –“Under certain conditions, an attacker may trick a user into downloading a malicious DLL file into the working directory of Autodesk Desktop Application (ADA). The malicious DLL file may then leverage a DLL preloading […]

New & Improved Autodesk 2020 Licensing Mechanism

Autodesk Account
November 14, 2019

By Mark Lancaster, Synergis Helpdesk Technician Update (11/15/19) – There’s been a lot of discussion on the forums about this issue so we wanted to provide a bit of clarification.  If you’re updating the 2020 licensing mechanism through the Autodesk Desktop App you may not realize there’s a prerequisite for the Microsoft C++ 2017 Redistributable.  […]

Important Message for AutoCAD 2020 Vault Users

Autodesk Account
November 12, 2019

By Mark Lancaster, Synergis Helpdesk Technician If you are using AutoCAD 2020 AND Autodesk Vault, this message may pertain to you. On November 7th, Autodesk released a software update (2020.1.1) for the AutoCAD 2020 product.  If you are ALSO using Autodesk Vault (2020) with your AutoCAD 2020 – please hold off on applying the 2020.1.1 […]