Tips & Tutorials Blog: Helpdesk & Technical

Autodesk Premium Plan features keep your data secure. Autodesk’s Premium plan is designed to help businesses that manage 10 or more subscriptions operate more efficiently, while offering increased administrative and security benefits. Most security attacks occur from weak, stolen, or shared passwords – 1 in 5 employees use weak passwords 80% of hacking is from […]

For 2022 and 2023 products, Autodesk has implemented that the following components are updated automatically on a regular basis: Autodesk Genuine Service Autodesk Installer Autodesk Licensing Autodesk Interoperability Manager (for Revit and Inventor Files) Inventor product home screen For some, failed updates are causing the unintended install of user’s Autodesk Products. We strongly recommend network […]

Autodesk Premium and Enterprise admins can save time by automating user management and product assignments. Autodesk premium plans are designed to help medium to large-sized businesses that manage 50 or more subscriptions operate more efficiently; upgrading to Premium gives you additional administrative, security, and reporting benefits. On November 8, 2021, Autodesk released Directory Sync, a […]

With AutoCAD, you can create precise, detailed drawings. You can draft, annotate, and automate, and use industry-specific features for architecture, mechanical engineering, electrical design, or whatever other projects you’re working on! But are you ever working on a project in AutoCAD and think, “there has to be an easier way to do this,” or “is […]

This year has seen a lot of changes to your Autodesk Account and how you manage your licenses, and while it might be a little different than what you’re used to, single-user, subscription licenses provide you with more flexibility and control over your software, making it easier for you to adapt to business changes. And […]

Recently we’ve been getting a lot of questions regarding how to actually transition from a stand-alone maintenance plan to a named user subscription model, so we wanted to take a few minutes with the blog post to help you stay ahead.  The following steps show you how to transition from a stand-alone maintenance plan, a network […]

From Autodesk – to learn more, please visit the Autodesk Knowledge Network by clicking here. Issue: To align with industry best practices for security and data integrity, Autodesk will move to Transport Layer Security (TLS) 1.2 and will stop supporting TLS 1.0 and TLS 1.1. With this change, 2020 and 2021 Autodesk Mac products running […]

As more of you will be working from home in the coming days and weeks, you may need to VPN back into your company’s network infrastructure and are having difficulty obtaining a network license file for your Autodesk products. In some cases, when working remotely or working from your home, you may need to add […]

As the impact of coronavirus (COVID-19) increases, many companies are asking their employees to work from home.  There are different scenarios or approaches that can be taken to accomplish this.  Although our Synergis Help Desk team is here to guide you through this transition. We also wanted you to fully understand the options that are […]

By Mark Lancaster Hard to believe we’re on to 2020, and soon will be looking ahead to the next Autodesk University – but I wanted to take a moment to look back at AU2019, where I was honored to be one of the presenters in the AU Community Zone/Hub Theater. My presentation was focused around […]