September 2019 Scheduled Down Time for Maintenance

Autodesk Account
September 4, 2019

Issue: Autodesk software and services requiring sign in (or identity-based access) will be unavailable beginning at 8:30 pm PDT on Friday, September 20, until 3:30 am GMT, Saturday, September 21). Solution: To continue to improve the resiliency and scalability of our products, Autodesk will perform a maintenance update, which will result in some services being […]

AutoCAD & AutoCAD Vertical Product Combo Security Update

Autodesk Account
August 13, 2019

Posted by Mark Lancaster – Synergis Helpdesk Technical & Autodesk Expert Elite On August 8, 2019, Autodesk released a combo security update for the following 2017-2019 products: Autodesk Advance Steel Autodesk AutoCAD Autodesk AutoCAD Architecture Autodesk AutoCAD Electrical Autodesk AutoCAD Map 3D Autodesk AutoCAD Mechanical Autodesk AutoCAD MEP Autodesk AutoCAD P&ID Autodesk AutoCAD Plant 3D […]

Autodesk Account Reporting – Seat Usages

Autodesk Account
August 2, 2019

Posted by Mark Lancaster – Synergis Helpdesk Technical & Autodesk Expert Elite On or around July 15, Autodesk began updating your Autodesk Account to include a new reporting tool to allow your assigned subscription administrator to report on seat usage associated to your single-user subscription based products.  This reporting tool gives you insight into when […]

ACTION ALERT: Update Your Autodesk TLS to 1.2 BEFORE 8/3/19

Building
August 2, 2019

UPDATED We have produced a short YouTube video by Darin Green, to more clearly explain what these changes are and who will be affected.  That video can be viewed here. Please note, not ALL customers are affected by this TLS update.  Please read this blog in its entirety and click the links to see EXACTLY […]

Autodesk Licensing Mechanism

Building
July 24, 2019

Posted by Mark Lancaster – Synergis Helpdesk Technical & Autodesk Expert Elite Updated 9/24/19 – You can find the Autodesk Licensing Mechanism tool by clicking here. Updated 8/14/19 – Yesterday, August 13, 2019, Autodesk released yet another update (version 9.2.2.2501) to the 2020 product line licensing mechanism.  This update can be found in your Autodesk […]

Synergis Video Series – Autodesk Account

Announcement
June 19, 2019

7/23/19 – ALL video links have now been updated below.  Thanks for watching! 7/12/19 – the 3rd video of our series has now been posted. 7/10/19 Update – the first two videos of the series have now been posted to YouTube.  Links included below.  As more videos are released we will keep updating this post […]

Take a Look at Autodesk Idea Station

Building
May 29, 2019

“I wish Inventor could do this!” “Why can’t Fusion 360 do that?” You or someone you know may have professed a variation of the above statements at one time or another. I would like you to know that there is something you can do about your frustrations. You may or may not know that Autodesk […]

Updating Your Network License File

Building
November 1, 2018

Posted on November 1, 2018 by Synergis Helpdesk Technician, Mark Lancaster Autodesk Email Clarification When your multi-user subscription is renewed and you manage your Autodesk account/subscription, most likely you have seen an email like this from Autodesk:

Single-User License – Losing your license when disconnected from the Internet?

Building
July 31, 2018

Losing your license when disconnected from the internet can happen for multiple reasons. To help prevent this, here are a few things to consider before leaving the office. Solution #1: Users not being an administrator on their machines, and/or not having full access to the following locations. C:\ProgramData\Autodesk C:\ProgramData\FLEXnet C:\Program Files\Autodesk C:\Program Files\Common Files\Autodesk Shared […]

Upcoming Training Classes: Revit Architecture/Revit LT Essentials & AutoCAD Advanced

Building
July 10, 2018

Whether you’re looking to build your skills or ready to take the next leap in your career, our comprehensive Autodesk training classes will help you succeed with the latest industry knowledge. Check out two of our upcoming classes highlighted below. Autodesk Revit Architecture/Revit LT Essentials Date: July 23-25 Time: 8:30 AM – 4:30 PM Location: […]