Tips & Tutorials Blog: Civil

As we move into the second half of summer, we wanted to remind you all that Synergis holds a ton of live, educational webinars each month.  Maybe you’ve sat in on one previously, or maybe you didn’t know we have these free educational events.  In either case, take a look at what we have on […]

From Autodesk – to learn more, please visit the Autodesk Knowledge Network by clicking here. Issue: To align with industry best practices for security and data integrity, Autodesk will move to Transport Layer Security (TLS) 1.2 and will stop supporting TLS 1.0 and TLS 1.1. With this change, 2020 and 2021 Autodesk Mac products running […]

As more of you will be working from home in the coming days and weeks, you may need to VPN back into your company’s network infrastructure and are having difficulty obtaining a network license file for your Autodesk products. In some cases, when working remotely or working from your home, you may need to add […]

As the impact of coronavirus (COVID-19) increases, many companies are asking their employees to work from home.  There are different scenarios or approaches that can be taken to accomplish this.  Although our Synergis Help Desk team is here to guide you through this transition. We also wanted you to fully understand the options that are […]

By Mark Lancaster Hard to believe we’re on to 2020, and soon will be looking ahead to the next Autodesk University – but I wanted to take a moment to look back at AU2019, where I was honored to be one of the presenters in the AU Community Zone/Hub Theater. My presentation was focused around […]

By Jim Swain, Applications Consultant Are you getting the most from your AutoCAD Block attributes?  Do you know how to extract that data and manipulate it?  If not, check out these two instructional videos to help you with this topic. Using the AutoCAD Block Attribute Data Extraction Tool Data extraction can be used to mine […]

As we approach the end of 2019 we would like to take a moment to thank all of you for helping to make our blog so successful. We would also like to make you aware of our Helpdesk support hours over the holidays. To summarize, Synergis Helpdesk will be closed on Christmas Day (Dec. 25, […]

By Mark Lancaster, Synergis Helpdesk Technician At the end of November, Autodesk issued a security advisory for their Autodesk Desktop Application –“Under certain conditions, an attacker may trick a user into downloading a malicious DLL file into the working directory of Autodesk Desktop Application (ADA). The malicious DLL file may then leverage a DLL preloading […]

By Mark Lancaster, Synergis Helpdesk Technician Update (11/15/19) – There’s been a lot of discussion on the forums about this issue so we wanted to provide a bit of clarification.  If you’re updating the 2020 licensing mechanism through the Autodesk Desktop App you may not realize there’s a prerequisite for the Microsoft C++ 2017 Redistributable.  […]

By Mark Lancaster, Synergis Helpdesk Technician If you are using AutoCAD 2020 AND Autodesk Vault, this message may pertain to you. On November 7th, Autodesk released a software update (2020.1.1) for the AutoCAD 2020 product.  If you are ALSO using Autodesk Vault (2020) with your AutoCAD 2020 – please hold off on applying the 2020.1.1 […]