AutoCAD & AutoCAD Vertical Product Combo Security Update

Autodesk Account
August 13, 2019

Posted by Mark Lancaster – Synergis Helpdesk Technical & Autodesk Expert Elite On August 8, 2019, Autodesk released a combo security update for the following 2017-2019 products: Autodesk Advance Steel Autodesk AutoCAD Autodesk AutoCAD Architecture Autodesk AutoCAD Electrical Autodesk AutoCAD Map 3D Autodesk AutoCAD Mechanical Autodesk AutoCAD MEP Autodesk AutoCAD P&ID Autodesk AutoCAD Plant 3D […]

Autodesk Account – Account Migration

Autodesk Account
August 6, 2019

Posted August 6, 2019 by Mark Lancaster, Helpdesk Technician For those who manage the Autodesk subscription and contracts for your organization, we wanted to share some exciting new changes coming to your “Autodesk Account.”  This change will only appear for certain organizations and/or Autodesk contracts or license types.  Not every Autodesk contract, product, or license […]

Autodesk Account Reporting – Seat Usages

Autodesk Account
August 2, 2019

Posted by Mark Lancaster – Synergis Helpdesk Technical & Autodesk Expert Elite On or around July 15, Autodesk began updating your Autodesk Account to include a new reporting tool to allow your assigned subscription administrator to report on seat usage associated to your single-user subscription based products.  This reporting tool gives you insight into when […]

ACTION ALERT: Update Your Autodesk TLS to 1.2 BEFORE 8/3/19

Building
August 2, 2019

UPDATED We have produced a short YouTube video by Darin Green, to more clearly explain what these changes are and who will be affected.  That video can be viewed here. Please note, not ALL customers are affected by this TLS update.  Please read this blog in its entirety and click the links to see EXACTLY […]

Autodesk Licensing Mechanism

Building
July 24, 2019

Posted by Mark Lancaster – Synergis Helpdesk Technical & Autodesk Expert Elite Updated 9/24/19 – You can find the Autodesk Licensing Mechanism tool by clicking here. Updated 8/14/19 – Yesterday, August 13, 2019, Autodesk released yet another update (version 9.2.2.2501) to the 2020 product line licensing mechanism.  This update can be found in your Autodesk […]

Generative Design for Manufacturing

Manufacturing
July 12, 2019

How to Accelerate Your Product Development Process Engineers and designers are limited in time, resources, and energy that can be spent on a given design problem to fully explore both the design and manufacturing options that may be available. Due to these constraints, they resort to heuristic, evolutionary, incremental improvements to previous design solutions created […]

Synergis Video Series – Autodesk Account

Announcement
June 19, 2019

7/23/19 – ALL video links have now been updated below.  Thanks for watching! 7/12/19 – the 3rd video of our series has now been posted. 7/10/19 Update – the first two videos of the series have now been posted to YouTube.  Links included below.  As more videos are released we will keep updating this post […]

4K Resolution in Autodesk Products

Building
June 19, 2019

By Darin Green Recently, a large number of Autodesk users have experienced display issues with their Autodesk applications when viewing on a high-resolution display monitor. High resolution monitors can cause many applications to look a little funny or even prevent users from being able to select certain buttons and other controls due to the scaling […]

AU Class Voting is Open!

Announcement
June 6, 2019

It’s time to vote on the classes that YOU want to see held at Autodesk University (AU) this year!  The Application Consultants at Synergis have submitted some great course topics to present at AU.  If you want to see any of these classes, do us a favor and go vote! Here is the Autodesk site […]

IMPORTANT – Updates Required to Maintain Software Access

Helpdesk & Technical
May 31, 2019

By Darin Green Many Autodesk users received emails over the past few weeks regarding the continued use of “Legacy” products. Many applications use Transport Layer Security (TLS) 1.0 and 1.1 for authentication, however, these versions of TLS are vulnerable to “main-in-the-middle” (MITM) attacks that can comproise data exchange. To address this issue, Autodesk has released […]