Autodesk Virtual Agent (AVA)

Autodesk Account
November 14, 2022

Got Autodesk questions? Ask AVA! What is AVA and how can it help? AVA (Autodesk Virtual Agent) is available for any person that may have questions, problems, or needs pertaining to the wide range of Autodesk products. AVA can even help those that do not have access to an Autodesk Account – granted, most of […]

Introducing the Synergis Customer Success Team

Announcement
October 24, 2022

Meet the team dedicated to improving your customer experience and enhancing your success. We’re excited to announce our next step in delivering deeper value to our customers with the formation of our new Customer Success Team! We pride ourselves as a customer-centric organization and place our customers at the heart of everything we do. Our […]

Autodesk ADSSO Update Not Available/Shown in Desktop App

Autodesk Account
October 11, 2022

Issue ADSSO (Autodesk Single Sign-on) component update, not seen in Autodesk Desktop App as able to be updated. This issue is causing the ADSSO to become outdated, or not installed at all, thus failing to allow users to license the product appropriately. Cause Unknown Details Multiple reports of users no longer being able to appropriately […]

Grading Optimization & Project Explorer Extensions Available for all Civil 3D Users

Announcement
October 4, 2022

Subscribers of standalone Civil 3D will now have access to Grading Optimization & Project Explorer Extensions. Initially, the Grading Optimization & Project Explorer extensions were only available to AEC Collection subscribers. Starting October 8th, subscribers of standalone Civil 3D will have access to these extensions at no additional cost! Project Explorer is available for Civil […]

Employee Spotlight – Barbie Mahovich

Announcement
September 29, 2022

“Sparkle and Shine” This month’s employee spotlight is on Barbie Mahovich, Senior Director of Sales at Synergis and our resident “cheerleader.”  Anyone who knows Barbie cannot help but smile when her name is mentioned and will immediately tell you how her infectious spirit and enthusiasm are her “superpowers!” Barbie started her career at Synergis in […]

Autodesk Docs – Renaming Your Hub

Building
September 21, 2022

This is a quick note for BIM/CAD Managers. If you’ve ventured into the Autodesk cloud with your projects, you’re likely familiar with some of the similarities and differences to Office 365 and OneDrive. When setting up the parent “drive” with Autodesk, the name provided often has the corporate initials or other characters that just shouldn’t […]

Increase Security with Premium

Autodesk Account
September 12, 2022

Autodesk Premium Plan features keep your data secure. Autodesk’s Premium plan is designed to help businesses that manage 10 or more subscriptions operate more efficiently, while offering increased administrative and security benefits. Most security attacks occur from weak, stolen, or shared passwords – 1 in 5 employees use weak passwords 80% of hacking is from […]

Autodesk Fusion 360 Adoption Program

Education
August 25, 2022

Synergis is one of a select group of Autodesk Learning Partners participating in a Fusion 360 adoption program aimed at schools, colleges, and universities. Half-day workshops help teachers and professors get up to speed with Autodesk Fusion 360 or become more familiar with some of the more advanced features available in the software like simulation […]

Employee Spotlight – Tom Neville

Announcement
August 22, 2022

“To be curious about everything and never stop learning” Synergis Life & Accomplishments Tom joined Synergis 11 years ago, supporting the sales team in acquiring new accounts. He quickly progressed to an account management role, working directly with customers, and in 2020, was promoted to Manufacturing Sales Manager, where he leads our sales team and […]

Autodesk Products Uninstalling on Component Updates

Autodesk Account
August 19, 2022

For 2022 and 2023 products, Autodesk has implemented that the following components are updated automatically on a regular basis: Autodesk Genuine Service Autodesk Installer Autodesk Licensing Autodesk Interoperability Manager (for Revit and Inventor Files) Inventor product home screen For some, failed updates are causing the unintended install of user’s Autodesk Products. We strongly recommend network […]