December 5, 2014

Are you experiencing performance related issues causing your software to be unstable or time-consuming?
Keeping your models clean is important and should be done on a regular basis to prevent performance issues from building. The first approach to troubleshooting performance related issues start often start with Autodesk’s Purge and Audit commands. Aside from that, here are additional options to consider.
There are two locations in your windows profile that can help in these situations.

  1. The first location is the user temp directory. Please do not get this confused with the temp folder on the root of your C drive. To access your user temp directory, type %temp% in the start menu search box. You will be taken to the folder which should be located under:


This location is the temporary cache directory used by most applications to store temporary information each time you access those applications, including background processes.

It’s a good practice to clear out your temp directory on a routine basis (daily, weekly, or monthly) so AutoCAD doesn’t attempt to reuse those outdated files (BAK, a$, tmp, etc.)

  1. The second location is specific to your AutoCAD based application. When the 2013 AutoCAD platform was released by Autodesk, they included a graphics cache folder used by all flavors of AutoCAD. This directory is also located within you user folder, similar to the following:

C:\Users\<<Username>>\AppData\Local\Autodesk\AutoCAD Electrical 2014\R19.1\enu\GraphicsCache

C:\Users\<<Username>>\AppData\Local\Autodesk\AutoCAD 2015\R20.0\enu\GraphicsCache

C:\Users\<<Username>>\AppData\Local\Autodesk\AutoCAD Plant 3D 2015\R20.0\enu\GraphicsCache

C:\Users\<<Username>>\AppData\Local\Autodesk\C3D 2015\enu\GraphicsCache

As with the %temp% directory, you should consider clearing out the GraphicsCache directory on a routine basis.

If you still continue to have problems, contact us by phone (800.836.5440) or email. We’re here to help you stay ahead.