Per Incident Support

Synergis Helpdesk is available to you on an "as needed" basis.

Per Incident Synergis Telephone Support

Per Incident Service and Support offers you the flexibility to pay for service and support "as needed" on a per incident basis using a credit card.

APPLICATION FEE

• AutoCAD or AutoCAD LT  - $60/incident
• Manufacturing/AEC/Civil-GIS Specialized Autodesk Applications  - $75/incident
• Network Servers/License Management  - $95/incident
  
  Note: Charges for calls are based on a single incident and call-backs for the same issue are not considered billable.

For discounted rates, Synergis offers Annual Helpdesk Support Contracts which provide for unlimited support for a full year. For more information on Annual Helpdesk Support Contracts, please contact your Synergis Account Manager or ask for the Synergis Helpdesk Coordinator.

If you're experiencing a service or support issue and would like to get Per Incident Service and Support, please call (215) 529-9900 and ask for the Synergis Helpdesk coordinator.

For more information e-mail: support@synergis.com or call us at 800-836-5440.