On-Site Support

Our technicians can provide expert on-site solutions to your IT problems and emergencies, as well as over the web by using the power of Webex, the secure, reliable browser-based, eSupport solution.

 

On-site Technical Services

  • Windows 2000 Server network installation/configuration including:

    - Active Directory
    - DHCP
    - DNS
    - TCP/IP

  • Windows 2000 Professional workstation installation configuration and network configuration
  • Windows XP workstation installation/configuration and network configuration.
  • Upgrading from 95, 98, or NT to Windows 2000 server/workstations
  • Imaging ("ghosting") of Hard Disks
  • Set up and provide Remote Network Monitoring and Admin Services via:

    - PCAnywhere
    - WebEx

  • Provide scheduled Network Admin Services
  • Disaster Recovery Planning and Procedures
  • Autodesk application software stand alone or network installation/configuration including:

    - AutoCAD
    - Inventor
    - Mechanical Desktop
    - Architectural Desktop
    - Land Development Desktop
    - Civil
    - Raster Design
    - Map
    - Extensions to all of the above